Quick reset cheat sheet
Got a glitchy iPhone or prepping to sell it? This will walk you through every reset you might need, from quick restarts to full wipes — in plain steps.
Soft restart (turn it off and back on)
- Open Settings > General > Shut Down, then drag the slider. Wait 30 seconds and press the Side button to turn it back on.
- Or: hold the Side (or Top on older iPhones) until you see the power slider, then slide to power off.
- Do this first for slow performance, weird battery drain, or minor app crashes — it often fixes things without changing settings or data.
Force restart (when the screen is frozen)
- iPhone 8 and later (Face ID models): Press Volume Up then Volume Down quickly, then hold the Side button until you see the Apple logo.
- iPhone 7 / 7 Plus: Hold Volume Down and Side buttons together until the Apple logo appears.
- iPhone 6s and earlier: Hold Home and Side (or Top) buttons together until the Apple logo appears.
- Force restart won’t erase data — it’s safe for frozen devices. Use it when the phone won’t respond to touch or buttons.
Reset only settings (keeps your data)
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- This clears Wi‑Fi, VPN, keyboard, location, and personalization settings but leaves photos, apps, and data intact.
- Useful for network problems, weird system behavior, or when you want a clean settings slate without losing files.
Factory reset (Erase All Content and Settings)
- First: back up. Use Settings > [your name] > iCloud > iCloud Backup > Back Up Now, or back up to your computer via Finder (macOS Catalina+) or iTunes (Windows/older macOS).
- Sign out of iCloud so you don’t leave Activation Lock behind: Settings > tap your name > Sign Out. You’ll need your Apple ID password.
- Then go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. Follow prompts to erase.
- After erase, the iPhone restarts to the setup screen. Restore from your backup during setup if you want your data back.
Restore using Recovery Mode (when normal restore fails)
- Connect the iPhone to a Mac (Finder) or PC (iTunes) with a cable. Open Finder or iTunes.
- Put the iPhone into recovery mode:
- iPhone 8 and later: press Volume Up, then Volume Down, then hold Side until recovery screen appears.
- iPhone 7 / 7 Plus: hold Volume Down + Side until recovery screen.
- iPhone 6s and earlier: hold Home + Side/Top until recovery screen.
- Finder/iTunes will show options to Update or Restore. Try Update first (it reinstalls iOS without erasing). If that fails, choose Restore (wipes device).
DFU mode (last-resort restore)
- DFU is deeper than recovery mode and can fix firmware-level problems. Steps vary by model and need precise timing — look up exact DFU steps for your model before trying.
- You’ll need a computer with Finder or iTunes. DFU will erase the device completely.
Erase remotely (if the phone’s lost)
- From another device, go to iCloud.com or the Find My app. Sign in with your Apple ID.
- Select your iPhone, then choose Erase iPhone. This wipes it and disables access, but Activation Lock stays tied to your Apple ID.
- Use this only if you can’t recover the phone and want your data gone.
Final checklist & common mistake
- Make sure you have a recent backup before any erase or restore.
- Have your Apple ID and password handy — you’ll usually need them after a full erase.
- Keep your iPhone charged or plugged in during any restore process.
- Common mistake: skipping the backup or forgetting to sign out of iCloud before selling/giving away the phone — that can leave the new owner blocked by Activation Lock or leave you without your data.
Pro Tip
- If you can’t remember whether you backed up, check last backup time in Settings > [your name] > iCloud > iCloud Backup. If it’s old, do a manual backup to iCloud or to your computer before wiping.
Warning
- Erasing or restoring can permanently delete data if you don’t have a backup. Also, a factory erase doesn’t remove Activation Lock — you need your Apple ID to reactivate the phone. Proceed carefully, especially if you’re selling or giving the phone away.